FOI, Privacy Notices, Complaints, Whistle-Blowing, Funding & Charging Policy
Harris Primary Academy Philip Lane provides a free education for boys and girls of all abilities. However, the Governors of the Academy reserve the right to charge in the following circumstances:
- Where a parent wishes a child to learn a musical instrument.
- When a request is made for accreditation in a subject that is not a normal part of the student’s Academy programme; when a request is made for a different form of accreditation to that advised by the Academy; when a student is entered for an examination but fails to sit it, unless the reason is acceptable to the Executive Principal and Chairman of Governors;
- Where a trip is proposed which is not a compulsory part of the curriculum, parents will be invited to make a contribution to cover the costs involved. This will be on the understanding that if there is insufficient support the proposed trip will not take place.
- Cost of ingredients or materials for practical subjects, where parents have indicated in advance, a wish to own the finished product.
See our charging and remissions policy below.
If you are unhappy or have concerns about the academy or a person associated with the academy then you may wish to make a complaint, in the first instance complaints should be addressed to the Principal Mrs Joanne Taylor at the Academy via her PA, Ms Eva Sekerova.
Ms Eva Sekerova
If your complaint is about the Principal please contact Rebecca Elwin (PA to the CEO) via the Federation Head Office, 4th Floor Norfolk House, Wellesley Road, Croydon, CRO 1LH or email email@example.com. Please mark as 'Private and Confidential'.
Raising any concerns
We really do value your feedback and I would like to remind you about how to raise any concerns with us. In the first instance, please can you telephone the office and arrange to speak to the Principal or Vice Principal at a convenient time. Following that, if you are still concerned, please make an appointment to see a member of our Senior Leadership Team. Photos of all staff are in the reception area – in case you need to put names to faces. We want to make every effort to accommodate every parents' needs and ensure all children are happy at all times. In the event the issue needs to be raised with the Principal the office can arrange an appointment or she can speak to you over the telephone. We also routinely provide interpreters at parents’ evenings and this can be arranged at other times too. Just let us know!
Under data protection law, individuals have a right to be informed about how the Federation and its Academies use any personal data about its students. We, the Harris Federation, comply with this right by providing Privacy Notices to parents/carers and students, as appropriate, where we are processing their personal data.
Harris Federation is the Data Controller for the purposes of data protection law and therefore will determine the purposes for which personal data is processed (the ‘why’ and the ‘how’). Your Academy and authorised 3rd parties, e.g. ParentPay, process and ‘use’ data on behalf of the Federation and are therefore Data Processors.
We collect and use personal data about the students who attend our Academies, in order to provide an outstanding education. This personal data includes identifiers such as name, address and contact details of parents/carers, characteristics such as ethnic group, nationality and language, attendance information, test results, medical conditions, and special educational needs information.
This data is used for a variety of reasons, including:
- Support student learning.
- Protect student welfare.
- Monitor and report on student progress.
- Contact students and parent/carers when we need to.
- Provide appropriate pastoral care.
- Assess the quality of the services we provide.
- Administer admissions waiting lists.
The Federation and its Academies will ensure that all personal data is processed fairly and lawfully, is accurate, is kept secure and is retained for no longer than is necessary. We do not share personal information about our students with any third party without consent, unless the law and our policies allow us to do so. For example we are required to pass on some data to the Department of Education (DfE).
See our Privacy notice below to learn how we collect, use, protect and share the personal information about our students.
If you have any question, concerns or would like more information about anything mentioned the Privacy Notice(s), please contact the Federation’s Data Protection Officer (DPO), details below:
Data Protection Officer Harris Federation 4th Floor Norfolk House Wellesley Road, Croydon CR0 1LH Email: firstname.lastname@example.org Tel: 0208 253 7777
Freedom of Information
The Freedom of Information Act 2000 gives the public right of access to information produced in the course of the Federation’s work.
There are exemptions to this right. In particular, data about living, identifiable people ('personal data') continues to be covered by the Data Protection Act and is not generally publicly available except to the "subject" of the data - that is, the person whom the data is about.
Under the Freedom of Information Act, the Harris Federation of South London Schools has developed a Publication Scheme which lists all the documents which the Federation will make public as a matter of routine.
If the information you are looking for is not available on our Publication Scheme which can be found further down the page, you can make a request for the information you require in writing, please make sure you read our charging policy for information about cost you may be liable for.
Sir Dan Moynihan
Chief Executive Officer
Please note that paper copies of any information on the website will be given free of charge if requested by a parent.
The Academy is part of the Harris Federation for which the annual report, annual audited accounts, memorandum of association, articles of association and funding agreement can be found at